FOI/EIR training for support staff (Handling Requests)
This day long course covers all procedural requirements associated with a request (e.g. formalities, timescales, duty to advise and assist; requirements of Codes of Practice; how the information is communicated. Comparison with EIRs, Procedural exemptions: the appropriate limit, Fees Regulations, and repeat or vexatious requests).
In addition the course looks at all the important exemptions, chosen by the client, from a legal and procedural standpoint (e.g. confidential information, commercial prejudice), the interests they are there to protect, and any relevant public interest considerations. Relevant Guidance, Commissioner and Tribunal decisions on specific exemptions are also considered.
We can also deliver this course in the context of the Freedom of Information (Scotland) Act 2002 and the Environmental Information (Scotland) Regulations 2004.